Internal data that change leaders should consider include all of the following except:
a. Customer retention and satisfaction
b. Profitability
c. Whether or not employees pick up litter around the office
d. Strategic intentions of competitors
d. Strategic intentions of competitors
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The biggest difference between service retailers and merchandise retailers is their profits.
Answer the following statement true (T) or false (F)
When a party to a contract notifies the other party that it will not perform the contract as agreed, this conduct is referred to as:
a. specific performance. b. cover. c. repudiation. d. assurance.
Which of the following is NOT one of the factors to contribute to a successful spend analysis?
a. company-wide spending visibility b. enterprise-wide data classification schemes c. capability to audit, detect, and correct inaccurate data d. unavailability of accurate, timely, and detailed expenditure data
Defined benefit plans may be integrated with Social Security so as to provide a total guaranteed monthly benefit
Indicate whether the statement is true or false