Refer to Hyundai. Hyundai’s generous warranty means that the company will assume responsibility for the cost of all repairs for 10 years or until the car has been driven an astounding 100,000 miles, generally longer than a single driver will own the car. The warranty demonstrates Hyundai’s commitment to ____, a quality-related service characteristic.

Fill in the blank(s) with correct word.


Answer: assurance

Business

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The major criticism of the lower of cost or market rule for valuation of inventory is that

A) holding losses are recognized, but holding gains are not. B) holding gains are recognized, but holding losses are not. C) the total difference between selling price and cost is usually recognized in the period of the sale. D) the conservatism principle is violated because of the use of the floor constraint.

Business

In reconciling a bank statement, an NSF check had not been recorded in the books. The entry to record this transaction would be

a. debit Accounts Payable and credit Cash; b. debit Cash and credit Accounts Payable; c. debit Cash and credit Accounts Receivable; d. debit Accounts Receivable and credit Cash; e. debit an expense account and credit Cash

Business

According to the text, ________ should be used when the researcher has reason to believe that the respondent thinks of the topic in yes/no terms

A) open-ended questions B) multiple-choice questions C) dichotomous questions D) random questions E) yay-nay questions

Business

Three methods to separate costs into fixed and variable are the ________, ________, and ________ methods.

What will be an ideal response?

Business