During the Exxon Valdez oil spill, Exxon CEO Lawrence G. Rawl was criticized because he ___

A) did not travel to Alaska and take charge of the cleanup
B) waited a week before making a public comment
C) came across on television as combative and poorly prepared
D) A and C
E) All of the above


Answer: E

Communication & Mass Media

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I learned this lesson the hard way." a. use a metaphor b. quote someone c. tell a story d. ask a question e. refer to the place or occasion

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Gender inflections can usually be removed without affecting your speech

Indicate whether the statement is true or false

Communication & Mass Media

Research on learning indicates that we retain

a. 10% of what we hear. b. 20% of what we see. c. 90% of what we say and do. d. 60% of what we say.

Communication & Mass Media

The Recording Industry Association of America claimed Napster and similar companies violated _________, passed in 1998

a. Telecommunications Act b. Electronic Communications Privacy Act c. Digital Millenium Copyright Amendment d. Children's Privacy Protection Act

Communication & Mass Media