Neutralization, selection, commitment, and reframing are ways to deal with the tension caused by conflicting needs in a relationship
Indicate whether this statement is true or false.
false
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Network 57, a media agency, was incited into an online war of words by a rival media house. Both parties made derogatory remarks against one another
When the directors at Network 57 realized that this public mud-slinging was tarnishing their company's reputation, they asked their PR team to adopt a strategy that focused on the fact that they were goaded into the online confrontation. What technique of image restoration are the directors suggesting? a) Provocation b) Defeasibility c) Minimization d) Differentiation
Descriptive comments
A. are evaluative. B. describe the objectionable behavior. C. describe another person's character. D. use more "you" statements than "I" statements.
What are the two types of rules that govern communication?
A. internal and external B. content and relational C. norms and values D. explicit and implicit
The Privacy Protection Act of 1980 came as a legislative response to which one of the following U.S. Supreme Court cases?
A. Cohen v. Cowles Media Co. B. Zurcher v. Stanford Daily C. Branzburg v. Hayes D. Reporters Committee v. AT&T