Heather is troubleshooting a computer at her worksite. She has interviewed the computer’s user and is currently trying to reproduce the problem the user described.
 
Heather is in which step of the troubleshooting process? 

A. Establish a theory of probable cause.
B. Test the theory to determine a cause.
C. Verify full system functionality.
D. Identify the problem.


Answer: A

Computer Science & Information Technology

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Which operation below is not part of the Map interface?

a) Given a key, determine the value associated with the key in a map. b) Determine if a key is in an element in a map. c) Determine if a value is in in an element in a map. d) Given a value, determine the key that is associated with the value in a map. e) All of these operations are part of the Map interface

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Give the command line for searching a file datafile for the string Internet, sending the output of the command to a file called Internet.freq and any error message to a file error.log.

What will be an ideal response?

Computer Science & Information Technology

Which social media website should you use to post pictures or short videos that your followers can see, share, and comment on?

A. Facebook B. Instagram C. Pinterest D. LinkedIn

Computer Science & Information Technology

Which of the following is a direct advantage of having wireless standards?

A. Increased use of wireless spectrum B. Greater device security C. Interoperability between devices D. Increased number of protocols can be used

Computer Science & Information Technology