____________ traveled the United States observing the care given the “insane” and

worked towards reform:

a. Frances Perkins
b. Dorothea Dix
c. W.E.B Dubois
d. Jane Addams


ANS: b

Social Work & Human Services

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The health-care system and the court system can both be confusing. A social worker can help a client to find their way through these systems and assist them in knowing their rights and responsibilities. This assistance fulfills which role of the social worker?

A. navigator B. researcher C. broker D. mediator

Social Work & Human Services

The most frequent attribute, in either grouped or ungrouped data, is the

a. mean. b. median. c. mode. d. range. e. marginal.

Social Work & Human Services

A rule in brainstorming is that it is desirable for wild and absurd ideas to be generated, as these ideas may lead to a breakthrough or a new course of action

a. True b. False

Social Work & Human Services

Task groups are an important means of accomplishing an agency's objectives. A task group:

a. Is leaderless so that all staff are motivated to contribute b. Is convened to achieve a specific function or goal c. Focuses on supporting staff members in order to maintain high quality services delivery d. Relies on brainstorming to identify obstacles to achieving agency objectives

Social Work & Human Services