How can you plan to observe a group problem-solving meeting as a consultant so that you focus on significant trends without becoming overwhelmed by the complexity of a group's interaction?
What will be an ideal response?
1. Begin with a set of topically organized questions about all the major characteristics of problem-solving groups, scanning rapidly until you detect one or two characteristics that seem to indicate difficulties in group process.
2. Now focus on one or two questions or issues about these aspects of the group's processes and procedures until you have gathered enough data to provide the basis for a suggestion on how to improve the group's functioning.
3. Continue in this way, focusing attention on one or two variables at a time. (1 or 2 points for each acceptable part of the answer, up to 5 points total)
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Which of the following is a fundamental characteristic of active listeners?
a. They try to understand a speaker's meaning, emotions, and intentions. b. They focus on the message and not on the speaker. c. They interpret the message using their own frames of reference. d. They assess the speaker's communication skills. e. They determine the motive for the message.
When you quote an expert in a speech, you are using the form of supporting material known as
__________. Fill in the blanks with correct word
Answer the following statement(s) true (T) or false (F)
1. A person’s self-image is typically very close to how they are viewed by the outside world. 2. More than one interview is required to produce a well-rounded personality profile. 3. Sunshine Laws and other open-records laws allow reporters to access the personal information of private citizens. 4. Watchdog reporters typically try to get answers from people who do not want to give them. 5. When an open-records request is rejected, the reporter should move on to other stories.
At the end of her speech, June reminded the audience of the three things that would help them lose weight and feel healthier. What is the purpose of her conclusion?
A. establish rapport with the audience B. build identification with the audience C. summarize the main ideas D. state the purpose