The conflict aftermath is a result of the complex interactions of latent conditions, perceived conflict, felt conflict, and manifest conflict
Indicate whether this statement is true or false.
Answer: T
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Amanda is concerned about the lack of parking on her campus. She thinks the rise in enrollment is partly to blame and she has some ideas about how to handle the situation
What persuasive organization pattern would be the best fit for her presentation? a. problem/cause/solution b. better plan c. overcoming objections d. Monroe's Motivated Sequence e. attitude alignment
What is the best way to repair a “you should” lead?
A. Change the “you should” phrase to an “I will” phrase. B. Include a clarifying sentence that participation is not mandatory, only suggested. C. Find a source to give a quote with the “you should” phrase included. D. Replace the “you should” phrase with information on how interested parties can participate.
________ refers to groups that are composed of members who are similar or alike in member characteristics.
A. Builders B. Group oriented C. Millennial D. Homogeneity E. Heterogeneity
The _____ organizational pattern is especially useful when you want to describe an event or process such as the process of purchasing a house
A) topical B) cause-effect C) problem-solution D) temporal