Encouraging responsibility and promoting self-help are

a. the focus of questioning
b. supported by the office setting
c. the result of listening
d. the goals of the helping process


d

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Facial expressions can be used to reinforce what is said verbally and corroborate the fact that you mean what you

say.

a. True b. False

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Most hate crimes are a result of _______ bias

A. racial B. religious C. sexual-orientation D. sexual

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Which statement best supports the prediction that the potential for

substance addiction is not based in personality? A. Significant personality factors can contribute to addiction. B. Empirical research on personality theories has waned. C. Apart from the relatively rare occurrence of the antisocial personality, alcoholics have not been found to exhibit specific personality traits. D. Underlying personality problems cause substance abuse rather than substance abuse resulting in personality problems.

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How many respondents reported feeling "Pretty Happy" or better with their marriage?

a. 61.1 b. 512 c. 861 d. 1373

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