Job evaluation is the process of:
A. finding qualified candidates to fill job vacancies
B. comparing jobs within an organization
C. evaluating employee performance in order to establish a rational pay structure
D. summarizing reports that describe the job as it is actually performed
E. providing information needed to prepare job description
Answer: B
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What lesson is the text trying to impart with its description of Severn Trent Water and its 2008 fraud case?
a. Leaders with high levels of emotional intelligence can still engage in ethical misconduct. b. Even the presence of ethical leadership cannot guarantee a company’s overall ethical operation. c. Ethical leadership can make radical improvements in a company’s performance. d. Unethical behavior by employees can sink a company just as easily as unethical behavior by management.
The demand-based pricing approach is suited for situations where ________
A) customers are not very sensitive to changes in the price of products B) the same product can be purchased from multiple sources C) recouping the costs of manufacturing the product becomes essential to survival D) a single market intermediary dominates the entire distribution chain
Which of the following guidelines about overcoming intercultural barriers is NOT appropriate?
a. One should study and learn about a person's culture. b. The person should seek help from a trusted friend who understands the other person's culture. c. One should be patient and tolerant of ambiguity. d. One should help the other person overcome his or her cultural barriers by conforming to the new culture.
What type of research involves asking consumers what comes to mind when they think about the brand?
A. aided recall B. unplanned response C. unaided recall D. free thought E. free association