The ________ stage of the personal-selling process is a critical step in creating customer satisfaction and building long-term relationships with customers.
Fill in the blank(s) with the appropriate word(s).
follow up
Diligent follow-up can lead to uncovering new customer needs or wants, securing additional purchases, and obtaining referrals and testimonials that can be used as sales tools.
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Discuss the “great pay debate.”
What will be an ideal response?
Interactive survey approaches are those that allow spontaneous two-way interaction between the interviewer and the respondent.
Answer the following statement true (T) or false (F)
Crops are considered identified when they are planted
a. True b. False Indicate whether the statement is true or false
Which of the following is true of the center-of-gravity method used to evaluate a location?
a. It is a qualitative technique. b. It assumes that distribution costs are a linear function of only the distance and the quantity shipped. c. It makes use of satellite and geographic positioning systems. d. It ignores distribution costs.