ITIL is described as ____.
A. a set of best practices for IT service management
B. a discipline for managing IT services that focuses on the quality of those services
C. the technology used to become best-in-class in an industry peer group
D. the standard for software development used in the UK
Answer: A
You might also like to view...
With simple random sampling, the probability of being selected into the sample is not "known" but is equal for all members of the population
Indicate whether the statement is true or false
People are more likely to engage in political behavior in organizations when ______.
A. monetary rewards are limited B. profits are soaring C. ethical protocols are in place D. competition is low
Which of the following is not a type of European Works Council?
A. Symbolic B. Service C. Participative D. Socialist
Social impacts of global supply chains include:
A. Working conditions. B. Wages. C. Employee health. D. All of these answers are correct.