Capital letters and Arabic numerals that are used to highlight the main points in a speech help in _____

A) ?framing the thesis statement
B) developing the specific speech goal?
C) ?framing the formal speech outline
D) ?creating effective transitions


C

Communication & Mass Media

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______ is the quality of a conclusion that makes a speech "sound finished."

a. Closure b. Proximity c. Credibility d. Charisma

Communication & Mass Media

Audience members who have trouble understanding subtle

nonverbal cues and the importance of going beyond facts would be characterized as "high context" communicators. Indicate whether the statement is true or false

Communication & Mass Media

What are the stages of Coombs’ crisis communication model?

a. signal detection -> damage containment -> recovery b. prodromal -> acute -> chronic -> resolution c. potential crisis -> current crisis -> crisis dormancy d. precrisis -> crisis impact -> crisis recovery

Communication & Mass Media

Most experts consider the final aspect of listening to be __________. [p. 117, II]

a. organizing b. remembering c. hearing d. interpreting e. responding

Communication & Mass Media