You can cultivate a good telephone personality by
A. Calling callers "Dear" and "Honey"
B. Being alert, sounding pleasant, and speaking clearly and distinctly
C. Sounding extremely "businesslike," formal, curt, and impersonal
Answer: B
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The local school board in Middletown has decided to introduce standardized assessment tests for all students in the sixth grade. The test has separate sections for math and English. Based on the research into gender differences in cognitive abilities, you should expect that
a. the male students will score higher than the female students on both sections of the assessment test. b. the female students will score higher than the male students on both sections of the assessment test. c. the female students will score higher than the male students on the English section of the assessment test. d. the female students will score higher than the male students on the math section of the assessment test.
Which of the following influences the effectiveness of reinforcement?
a. immediacy b. contingency c. establishing operations d. all of these
Which of the following students is LEAST likely to become depressed?
a. A student who strongly links everyday events to long-term goals. b. A student who views positive events as temporary and fragile. c. A student who is self-critical and self-blaming when they turn in poor work. d. A student who makes a daily schedule and tries to fill up every hour with something to do.
What advice would you give to the mother of a premature infant regarding physical touch stimulation of her baby??
a. ?Tickling the soles of the feet is especially helpful to stimulate growth. b. ?Routine touching and caressing will help facilitate weight gain. c. ?Touching and caressing will overstimulate the infant and lead to slower development. d. ?Rubbing the ears is an effective way to stimulate the sense of hearing.