Automating activities, such as logging, tracking, and the ability to provide status updates to customers is very important for large, centralized service desks. Small or local service desks should focus more on customer service and their technical knowledge.
Answer the following statement true (T) or false (F)
False
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The operating cycle of a manufacturer is the length of time between the
a. purchase of raw materials and the sale of the goods. b. sale of the goods and the collection of any outstanding receivables from the sale of the product. c. purchase of raw materials and collection of any outstanding receivables from the sale of the product. d. purchase of raw materials and the production of goods.
In the context of writing business letters of complaint, Park, Dillon, and Mitchell reported that American writers:
A. shared explanatory details related to a problem first. B. tended to delay the reader's discovery of the main point. C. used a direct organizational pattern. D. used vague, emotional, and accusatory characters.
A lender can make a higher-priced mortgage loan based on the value of the consumer's home without verifying the consumer's other credit obligations.
Answer the following statement true (T) or false (F)
Which of the following is NOT a delisting category?
A) forced delistings B) mergers C) acquisitions D) all of the above are categories of delistings