In a TQM environment, what are some steps that companies use to emphasize the importance of quality?
What will be an ideal response?
Answer: To ensure high-quality goods and services, many firms assign responsibility for some aspects of TQM to specific departments or positions. More broadly, leaders of the quality movement use various methods and resources to foster a quality focus-training, verbal encouragement, teamwork, and tying compensation to work quality. Total quality management (TQM) includes all the activities necessary for getting high-quality goods and services into the marketplace.
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Manufacturers that add online channels may avoid alienating retailers or other intermediaries by offering different brands or products through online channels than in stores
Indicate whether the statement is true or false
________ agree to manage a company's export activities for a fee
A) Cooperative organizations B) Domestic-based export agents C) Export-management companies D) Domestic-based export merchants E) Contract manufacturing organizations
________ is a method entrepreneurs use to raise money from various individuals to support a particular project.
A. Crowdfunding B. Stocking fee C. Oddity allowance D. Chargebacks E. Vouchsafing
Assigning missing values to unsatisfactory responses may be desirable in all of the following situations EXCEPT:
A) if the number of responses is small. B) if the proportion of unsatisfactory responses for each of these respondents is small. C) if the variables with unsatisfactory responses are not key variables. D) A and C E) All of the mentioned situations (A, B and C) qualify for the assignment of missing values when unsatisfactory responses are discovered on a questionnaire.