The nurse is caring for a 4-year-old boy with Ewing sarcoma who is scheduled for a computed axial tomography (CAT) scan tomorrow. Which is the best example of therapeutic communication?
A) Telling him he will get a shot when he wakes up tomorrow morning
B) Telling him how cool he looks in his baseball cap and pajamas
C) Using family-familiar words and soft words when possible
D) Describing what it is like to get a CAT scan using words he understands
Ans: D
Describing what it is like to get a CAT scan using age-appropriate words is the best example of therapeutic communication. It is goal-directed, focused, and purposeful communication. Using family-familiar words and soft words is a good teaching technique. Telling him how cool he looks in his baseball cap and pajamas is not goal-directed communication. Telling the child he will get a shot when he wakes up could keep him awake all night.
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