Which type of power is based on the user’s position of power in the organization?
a. connection
b. legitimate
c. expert
d. coercive
b. legitimate
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Auditors may use positive and/or negative forms of confirmation requests for accounts receivable. Which of the following statements is true regarding the auditor's use of confirmations?
A. A combination of the two confirmation types can be used, with the positive form used for trade receivables and the negative form for other receivables. B. The positive confirmation form should be used when controls related to receivables are satisfactory and the negative confirmation form should be used when controls related to receivables are unsatisfactory. C. A combination of the two confirmation types can be used, with the positive form used for large balances and the negative form used for small balances. D. The positive confirmation form must always be used to confirm all balances regardless of size.
Successful sales presentations convert product features into:
A) closed sales B) buyer benefits C) product applications D) selling appeals E) research statistics
Which of the following is true for focus groups and surveys?
A) Surveys and focus groups are alternate ways of gathering the same information and only one or the other is used at a time. B) Surveys are used in service industries while focus groups are used for product-based industries. C) Surveys provide greater insight into individual motivation, while focus groups provide general data about buying habits. D) Surveys provide more quantitative data, while focus groups provide more in-depth data.
Visual aids improve a writer's credibility with readers
Indicate whether the statement is true or false