When her group members asked Sally if she was upset, she answered in a very tense and clipped tone, "I'm perfectly fine." The group did not believe her. This illustrates which principle of nonverbal communication?

A. People cannot stop sending messages.
B. When verbals and nonverbals contradict, people believe the nonverbal.
C. Nonverbal behaviors are ambiguous.
D. All of the answers are correct.
E. None of the answers is correct.


Answer: B

Communication & Mass Media

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