The quality expert best known for statistical thinking and who also proposed focusing on the system for quality improvement is ________.
Fill in the blank(s) with the appropriate word(s).
Answer: W. Edwards Deming
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Today, more email messages are opened on a mobile device than on PCs
Indicate whether the statement is true or false.
Jeremy, a low-level employee at a textbook publishing company, is motivated by the fact that his manager often takes time to discuss his future in the publishing industry, suggesting interesting directions his job might take and offering him career assistance. Jeremy’s manager could be referred to as a ______ leader.
A) autocratic B) servant C) participative D) entrepreneurial
"Outliers" are points that do not seem to fit the general pattern of behavior
Indicate whether the statement is true or false
Failure can lead to success when you
a. take criticism defensively. b. use criticism to redirect your life. c. ignore criticism. d. aggressively respond to criticism.