Briefly describe how salespeople and firms are applying CRM technology to prospecting.
What will be an ideal response?
The CRM system serves as a repository for varying information about potential leads, provides tools to segment this pool of potential customers, and enables scoring of these prospects to help the salesperson prioritize her efforts. In addition, CRM technology helps in data integration and learning, and pipeline management.
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Indicate whether the statement is true or false
When an agent's breach of duty causes harm to the principal, the principal:
A. is liable to show actual damages to avoid having to compensate. B. can bring an action in court even if compensation is due the agent. C. may deduct the loss from the amount due the agent. D. is liable to compensate the agent, even if the breach is serious.
Mikaela Shiffrin motivated herself in the Winter Olympics through self-leadership strategies that involved:
a. the physical and psychopathic levels of behavior b. the mental and metaphysical levels of behavior c. the physical level of behavior d. the physical and mental levels of behavior
Which one of the following would not be a party to a defined benefit plan?
a. The sponsoring employer b. A pension fund c. The employee d. The actuary