Help desk customers are ________

a. External paying customers
b. Employees within the same company
c. Both a. and b.
d. Neither a. nor b.


C.Successful help desk specialists take the time to understand customers and identify their needs.

Computer Science & Information Technology

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____________ can be used to create applications written not only in Visual C#, but also in other languages such as Visual Basic and C++.

a. Visual Studio b. A compiler c. Notepad d. All of the above

Computer Science & Information Technology

How is the network portion and the host portion of an IP address identified?

A. dynamic address B. DHCP address C. default gateway D. subnet mask

Computer Science & Information Technology

Pressing ________ allows you to select multiple criteria on a slicer

Fill in the blank(s) with correct word

Computer Science & Information Technology

Passwords, Internet use, email attachments, software installation, instant messaging, and desktop configuration are areas of ______

a. Computer policies b. User policies c. Documentation d. Network policies

Computer Science & Information Technology