A newly promoted nurse manager would like staff to solve problems without relying on preconceived ideas. How should the manager role-model this ability?
1. When disagreements occur on the unit, the manager privately asks the dissenters to be silent about the issue at meetings.
2. Tell staff members that they must present one opinion regarding the solutions they desire.
3. Demonstrate a genuine desire to find our why there is dissention.
4. Develop "tunnel vision" when it comes to problems on the unit.
3
Rationale 1: Managers should not assume that only one opinion can be voiced and that others will be silent.
Rationale 2: Managers should not assume that only one opinion can be voiced.
Rationale 3: Good managers start out with a commitment to find out why others disagree.
Rationale 4: Tunnel vision makes it difficult to see things from another perspective and will not encourage staff to avoid preconceived ideas.
Global Rationale:
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