List any five strategies to effectively handle customers with language differences.

What will be an ideal response?


To effectively handle customers with language differences, let the customer guide the conversation, be flexible, listen patiently, speak clearly and slowly, use open-end questions and paraphrasing, avoid sarcasm and humor, and pause frequently.

Business

You might also like to view...

A company's values relate to such things as

A. how it will balance the pursuit of its business purpose/mission against the pursuit of its strategic vision. B. fair treatment, integrity, ethical behavior, innovativeness, teamwork, top-notch quality, superior customer service, social responsibility, and community citizenship. C. whether it will put more emphasis on the achievement of short-term performance targets or long-range performance targets. D. how it will balance its pursuit of financial objectives against the pursuit of its strategic objectives. E. whether it will emphasize stock price appreciation or higher dividend payments to shareholders.

Business

A patent is a government grant that gives an inventor the sole right to use, make or sell an invention for twenty years from the time of application

a. True b. False Indicate whether the statement is true or false

Business

?The margin requirement for stocks is set by the Federal Reserve.

Answer the following statement true (T) or false (F)

Business

What is the value of "F"?

A) 484.67 B) 727.00 C) 246.33 D) 198.83

Business