Which approach to capturing audience attention reflects the extent to which our information is new or unusual?
a. intensity
b. relevance
c. novelty
d. contrast
c
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Cassandra’s grandmother gives her a hand-knitted sweater that does not suit Cassandra’s taste. Cassandra tells her grandmother she loves it while barely looking at it and making a face. What does this illustrate?
a. Nonverbal communication is often ambiguous. b. Nonverbal communication may conflict with verbal communication. c. Nonverbal communication regulates conversation. d. Nonverbal communication is more believable than verbal communication.
In terms of the process of interpersonal conflict, before the conflict you should consider
A. how to get revenge. B. how to not let them get revenge. C. your own attitude. D. your own tone of voice.
Reports and proposals have nothing in common with scholarly research papers
Indicate whether the statement is true or false
Members of _____ cultures fear uncertainty and create very clear rules for communication
A) moderate-ambiguity-tolerant B) high-ambiguity-tolerant C) low-ambiguity-tolerant D) high-uncertainty-tolerant