The manager of a small clinic has cross-trained the nurses to provide basic nursing care, and perform ECG testing, phlebotomy, and some respiratory therapy interventions. Which type of care delivery model has the manager implemented?
1. Managed care
2. Case management
3. Patient-focused care
4. Critical pathways
Correct Answer: 3
Rationale 1: Managed care focuses on cost-effective, quality care that results in decreased costs and improved outcomes. This is not the model described in the scenario.
Rationale 2: Case management is a way to integrate health care services for individuals or groups and involves multidisciplinary teams that assume collaborative responsibility for planning, assessing needs, and coordinating, implementing, and evaluating care. This is not the model described in the scenario.
Rationale 3: Client-focused care is a delivery model that provides services according to the clients' needs. Rationale 4: Critical pathways are used to track the client's progress in case management. This is not the model described in the scenario.
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