A manager should always administer discipline publicly in order to regain control of a situation; except in case of gross insubordination or flagrant and serious rule violations, where a private reprimand is required.

Answer the following statement true (T) or false (F)


False

A manager should avoid arguing with an employee and should administer a discipline in a straightforward, calm manner. He or she should also administer organizational discipline in private. The only exception would be in case of gross insubordination or flagrant and serious rule violations, where a public reprimand would help the manager regain control of the situation.

Business

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Stare decisis:

A. creates harsh results by refusing to recognize equitable exceptions. B. means a new statute applies only to actions taken after it becomes effective. C. renders law rigid and unchanging. D. lends predictability to decisional law by relying on prior decisions.

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Which technology consists of a bright display that sends out visual and, in some cases, audible messages to service desk staff and to customer sites?

A. whiteboards B. dashboards C. simultaneous screen transfers D. instant messaging systems

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What will be an ideal response?

Business

Your best friend has sought your advice on what type of clothing she should buy for a job interview. If she gets the job, she will be the assistant to the producer of her favorite television program. She really wants this job and considers it a once in a lifetime opportunity. By asking your help with her wardrobe, your friend is most likely trying to:

A. eliminate cognitive dissonance B. eliminate the low involvement in the decision C. reduce perceived risk of negative consequences D. increase the chances of selective exposure E. increase the motivation involved in the decision

Business