Guidelines for productive conflict include
(1) monitoring your personal behavior and the behavior of others for signs of destructive conflict; (2) identifying common goals and interests; (3) developing norms to work on problems; (4) working on problem identification and definition; (5) focusing on mutual gain; (6) setting a meeting to work on the conflict: (7) developing solutions and narrowing the choices for action; (8) committing to solutions; and (9) monitoring the process.
Indicate whether this statement is true or false.
Answer: T
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