You are admitting an elderly woman who is accompanied by her husband. The husband wants to know where the information you are obtaining is going to be kept and you follow up by describing the system of electronic health records
The husband states, "I sure am not comfortable with that. It is too easy for someone to break into computer records these days." What is your best response?
A) "The Institute of Medicine has called for the implementation of the computerized health record so all hospitals are doing it."
B) "We've been doing this for several years with good success, so I can assure you that our records are very safe."
C) "This hospital is as concerned as you are about keeping our patients' records private. So we take special precautions to make sure no one can break into our patients' medical records."
D) "Your wife's records will be safe, because only people who work in the hospital have the credentials to access them."
Ans: C
Feedback:
Nurses must be sensitive to the needs of the older adults and others who may not be comfortable with computer technology. Special precautions are indeed taken. Not every hospital employee has access and referencing the IOM may not provide reassurance.
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