When the customer's perception of the service delivered by a retailer fails to meet the customer's expectations, a(n) ________ results.
A. standardized service
B. assurance
C. personalized service
D. service gap
E. procedural fairness
Answer: D
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The Computer Fraud and Abuse Act:
A. prohibits interference with computers used by the government or financial institutions. B. includes only criminal penalties. C. enables providers to disclose the contents of electronic communication to intelligence officials under any circumstance. D. prohibits an authorized person from unknowingly transmitting a code to a computer used in interstate commerce.
Financial, operating, and employment data are also collected by industry services' syndicated research firms for one in 10 North American Industry Classification System (NAICS) industrial categories
Indicate whether the statement is true or false
Location planners use a site evaluation to determine how to design store layouts
Indicate whether the statement is true or false
At the end of the fiscal year, variances from standard costs are usually transferred to the:
A) direct labor account B) factory overhead account C) cost of goods sold account D) direct materials account