Which of the following statements by a nurse who provides care in an assisted living facility best conveys cultural sensitivity?
A) "We need to ensure that both minorities and Americans have their health needs met.".
B) "It's important to remember that minority groups do not usually express their pain explicitly.".
C) "We need to build our knowledge of residents who belong to cultural and ethnic groups that we're not familiar with.".
D) "We need to teach Hispanic and Native American residents that their health problems are necessarily the result of punishment.".
C
Feedback:
Building a knowledge base around cultural groups is a component of culturally sensitive care. Differentiating between "minorities" and "Americans" is an inaccurate dichotomy and it is inaccurate to generalize that all minorities are reticent to express pain. It would be inappropriate to counter an older adult's perception of the cause of illness when it is culturally rooted.
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