Briefly list at least four different examples of user support work that is often accomplished as a special project.
What will be an ideal response?
Any four of the following:
Perform a user needs assessment for upgrading organizational PCs (may include hardware, application software, operating system software, and network enhancements)
Select and install a new network server or enterprise-wide application software package
Develop or update technology product standards or support policies in an organization
Plan and implement a new training facility
Select and implement help desk management software
Develop end-user documentation or a user training session for a new software package
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A WCF web service in Visual Studio 2012 Express for Web consists of ________.
a) a code-behind file b) a Web.config file c) an SVC file d) All of the above
Draw glasses on a picture of a person who doesn’t normally wear glasses.
What will be an ideal response?
Which of the following is the main storage device in most desktop computers?
A. a hard disk drive B. magnetic tape C. flash drive D. DVD
The three general stages in a narrative model are:
What will be an ideal response?