Briefly list at least four different examples of user support work that is often accomplished as a special project.

What will be an ideal response?


Any four of the following:
Perform a user needs assessment for upgrading organizational PCs (may include hardware, application software, operating system software, and network enhancements)
Select and install a new network server or enterprise-wide application software package
Develop or update technology product standards or support policies in an organization
Plan and implement a new training facility
Select and implement help desk management software
Develop end-user documentation or a user training session for a new software package

Computer Science & Information Technology

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What will be an ideal response?

Computer Science & Information Technology

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Computer Science & Information Technology

The three general stages in a narrative model are:

What will be an ideal response?

Computer Science & Information Technology