Maria called her friend Tom to tell him about her "obnoxious boss." Tom decided that she did not seem to want advice, so he listened and tried to understand her frustration. Tom is most likely engaging in
a. empathic listening.
b. evaluative listening.
c. appreciative listening.
d. disconfirming listening.
e . comprehensive listening.
a
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Answer the following statements true (T) or false (F)
1. Identity markers are communicated and utilized with the primary motivation of self-actualization. 2. Active listening consists of focusing on the listener's words, rehearsing what you will say next, and giving advice. 3. Good posture and strategic paraphrasing are examples of key components of active listening. 4. Leading questions can be a useful communication tool because they reduce confusion and effectively limit options. 5. Baney (2004) says that phrases like "I think," "I feel," and "I want" should be eliminated from our vocabulary to increase assertiveness.
In the case of U.S. v. Eichman, the Supreme Court overturned an act of Congress banning:
a) the Ku Klux Klan; b) the Communist Party; c) anti-abortion protests; d) desecration of the American flag as a political protest; e) civil rights demonstrations.
For a young boy whose family that allows him to spend a lot of time playing highly competitive and aggressive video games and watch a great deal of television unsupervised, moral development in the pre-conventional stages is shaped by which themes in the television messages?
a. Aggression (both physical and verbal) is an acceptable and successful way to solve problems b. With a little hard work, everyone can be successful, that is, be wealthy, powerful, and famous c. Family relationships are full of conflict and deceit, but everyone still loves each other d. All of the above
Which of the following management approach argues that workers would be more productive if they receive higher wages?
a. scientific management b. administrative management c. bureaucratic management d. Theory X and Theory Y e. none of the above