Which option provides information that allows an individual to identify the patient's affective state?
a. Mr. B states that he is in considerable pain, about 8 on a scale of 1 to 10. He characterizes the pain as stabbing.
b. Mrs. T's facial expression looks sad. Tears well up in her eyes, and the corners of her mouth droop.
c. Miss L lies still with her eyes shut, her arms held rigidly at her side, and her fists clenched.
d. Mr. A listens carefully to the directions for blood glucose monitoring and then asks several relevant questions.
ANS: B
Affective communication is assessed by observing mood and emotions. Option B provides information on the patient's affective state. The patient verbalizing that he is in pain and describing it is an example of verbal behaviors. Body language, such as lying still with the eyes closed, the arms held rigidly at the side of the body, and the fists clenched better describes nonverbal communication than affective state. A patient listening to directions and then asking relevant questions describes verbal communication.
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