Mason, a sales associate, shook hands with Avery, a prospective client, the first time they met. This is an example of

a. functional or professional touch
b. social or polite touch
c. friendship or warmth touch
d. love or intimacy touch


b. Social or polite touch occurs as part of an initial interaction, greeting, or
informal ritual.

Communication & Mass Media

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Which of the following is not an advantage of cohort analysis?

a) Highly flexible b) Provides insight into the effects of organization’s ownership on employees c) Can be less expensive then experiments or surveys d) Can be used with either original data or secondary data

Communication & Mass Media

__________ are specific illustrations of a category of people, places, objects, actions, experiences, or conditions

a. Definitions b. Examples c. Statistics d. Narratives

Communication & Mass Media

A speech about _________ presents information about tangible things

A) people B) ideas C) procedures D) objects

Communication & Mass Media

Leo is planning to use visual aids for his informative speech. Which of the following recommendations will he find in your textbook?

A. Display visual aids only when discussing them. B. Display visual aids where listeners can see them. C. Pass small visual aids among the audience. D. All the answers are correct. E. Both display visual aids only when discussing them and display visual aids where listeners can see them.

Communication & Mass Media