Which two management strategies for communication apprehension can be directly linked to the
psychological effects of apprehension?
A. Systematic Desensitization and Cognitive Restructuring
B. Cognitive Restructuring and Visualization
C. Systematic Desensitization and Skills Training
D. Visualization and Childhood Reinforcement
B
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What newspaper was known as the “gray lady?”
What will be an ideal response?
The best way to decide what type of label to use for a specific group is to
a. ask members of the group. b. use labels one hears frequently (e.g. Oriental, Polack). c. consult the dictionary for the proper word. d. continue using the terms that one has always used until told differently.
Walther and Bazarova found that when individuals are in
completely distributed groups, they take more responsibility and blame their partners less often than individuals working virtually but with collocated group members. Indicate whether this statement is true or false.
An audience member is worried about an upcoming exam and is unlikely to remember much of what the speaker says. This is a type of _____ noise.
A. external B. internal C. physical D. educational