Which two management strategies for communication apprehension can be directly linked to the

psychological effects of apprehension?

A. Systematic Desensitization and Cognitive Restructuring
B. Cognitive Restructuring and Visualization
C. Systematic Desensitization and Skills Training
D. Visualization and Childhood Reinforcement


B

Communication & Mass Media

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What newspaper was known as the “gray lady?”

What will be an ideal response?

Communication & Mass Media

The best way to decide what type of label to use for a specific group is to

a. ask members of the group. b. use labels one hears frequently (e.g. Oriental, Polack). c. consult the dictionary for the proper word. d. continue using the terms that one has always used until told differently.

Communication & Mass Media

Walther and Bazarova found that when individuals are in

completely distributed groups, they take more responsibility and blame their partners less often than individuals working virtually but with collocated group members. Indicate whether this statement is true or false.

Communication & Mass Media

An audience member is worried about an upcoming exam and is unlikely to remember much of what the speaker says. This is a type of _____ noise.

A. external B. internal C. physical D. educational

Communication & Mass Media