Which of the following is the first step in a typical employee-initiated grievance procedure?
A. The steward and management representative meet and discuss the grievance.
B. The grievance is appealed to arbitration for a binding decision.
C. The grievance is submitted to the production superintendent.
D. The employee discusses the grievance verbally with the supervisor.
E. The employee consults the industrial relations staff for resolution.
Answer: D
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Which of the following statements is not true?
a. Assets are available resources for the owner of a sole proprietorship; b. Some steps in the accounting cycle occur during the fiscal period; c. Information in one financial statement may also appear in another financial statement; d. After the closing process is completed, every account has a zero balance; e. Collecting receivables is not part of the accounting cycle
Six Sigma's DMADV process of define, measure, analyze, design, and verify is a particularly good vehicle for
A. achieving 100 percent control over how a task is performed and eliminating 100 percent of the variability in how a task is performed. B. improving performance when there are small variations in how well an activity is performed. If there are wide variations, then the Six Sigma DMVSI process has to be used. C. improving customer satisfaction, whereas Six Sigma improves manufacturing processes. D. developing new processes or products at Six Sigma quality levels. E. improving performance when there are wide variations in how well an activity is performed.
Outsourcing is likely to lead to which of the following?
a. Lower costs b. Lower costs and enhanced competitiveness c. Lower costs, enhanced competitiveness, and greater exposure to risk d. Outsourcing is not likely to lead to lower costs, enhanced competitiveness, and greater exposure to risk
________ is the dubious practice of registering a domain name and then trying to sell the name for big bucks to the person, company, or organization most likely to want it
A) Cybersquatting B) Bot herding C) Spear phishing D) Logic bombing E) Hacktivism