Which of the following factors leads to provider gap 2?
A. Inadequate horizontal communications
B. Lack of integrated services marketing communications
C. Inadequate marketing research
D. Inappropriate physical evidence and servicescape
E. Failure to match supply and demand
Answer: D
You might also like to view...
Retailers are a key component in a supply chain that links manufacturers to consumers.
Answer the following statement true (T) or false (F)
Tom's business has environmental databases that are readily available and cost-effective, but his vice president of operations thinks they need to develop a database for a new project. What would you advise them to do to make it the simplest, easiest, and most effective way to have that needed database?
A. Purchase it. B. License it from others. C. Patent it. D. Acquire the owner of the technology. E. Form a joint venture.
The true statement about cost behavior is that:
A. fixed costs are constant on a per-unit basis and change in total as activity changes. B. variable costs are constant on a per-unit basis and change in total as activity changes. C. variable costs are constant on a per-unit basis and are constant in total as activity changes. D. variable costs change on a per-unit basis and change in total as activity changes. E. fixed costs are constant on a per-unit basis and constant in total as activity changes.
Which of the following is not a supply chain risk associated with offshoring?
A) Shipping delays B) Unavailability of shipping capacity C) Issues with customs D) Cost variations from foreign exchange fluctuations E) Outdated technology