__________ refers to a phenomenon in which you "remember" past experiences that never actually occurred

Fill in the blank(s) with the appropriate word(s).


Answer: False memory syndrome

Communication & Mass Media

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Persuasion based on the arrangement of language is called what?

a. ethos b. pathos c. logos d. legos

Communication & Mass Media

A man on a cell phone cuts in front of you at the deli counter during your half hour lunch break

You know that it takes awhile for them to make each sandwich and you can hear the man asking the person on the other end of the phone what they would like to order. What would be the most appropriate response to practice assertive skills? A. Don't say anything and just deal with the fact that you are going to be late getting back to work. B. Step on his foot and then take your place back in line. C. Say, "I was here first, and the end of the line is back there." D. Say, "I was here first, but I guess you can cut in front of me."

Communication & Mass Media

The textbook recommends which of the following in dealing with information overload?

A) Use information ?triage,? that is, filter through the information and attend to what is most urgent. B) Become actively involved by asking questions. C) Focus on the speaker?s visual aids, usually vital information is summarized in the visual aids. D) Write down everything the speaker is saying, so you can review it later.

Communication & Mass Media

Which types of words capture shades of difference?

a. Precise b. Jargon c. Concrete d. Concise

Communication & Mass Media