Answer the following statements true (T) or false (F)
1. The demand for vehicle service continues to grow faster than the supply.
2. The automotive service industry has four major market segments
3. Automotive repair and maintenance shops have a built-in referral business from their sales departments as do new vehicle dealerships.
4. Many corporate fleets limit the number of makes and models of vehicles that they service at anyone time
5. Large chain operations tend to be "semi-specialists".
1. TRUE
2. FALSE
3. FALSE
4. TRUE
5. TRUE
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