The nurse manager determines that a staff nurse demonstrates compassion when providing client care. What did the manager observe to come to this conclusion?
1. A nurse who has expert technical skills and has the most experience with critical care
2. A nurse who routinely gives back rubs to clients before they go to sleep
3. A nurse who has written procedures and policies in language that is both professional and realistic
4. A nurse who takes time to understand the spiritual needs of clients
Correct Answer: 4
Rationale 1: Technical skills focus on the competency of the nurse.
Rationale 2: Giving routine back rubs focuses on comfort.
Rationale 3: Writing abilities focus on the competency of the nurse.
Rationale 4: Attention to spiritual needs is part of compassionate care, particularly in the face of death and bereavement.
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