Which of the following activities would most likely not be associated with the "no customer contact" level of a service?

a. Accounting/bookkeeping
b. Receipt of customer payment at a cash register
c. Employee training
d. Preparation of customer invoices


b. Receipt of customer payment at a cash register

Business

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Achievement needs for employees are defined as ______.

a. being recognized by managers, peers, or customers for their performance b. having challenging work assignments c. a job that lets them exercise their talents d. the need for advancement opportunities by employees

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Search engine optimization (SEO) combines art along with science to determine how to make URLs more attractive to search engines, resulting in higher search engine ranking.

Answer the following statement true (T) or false (F)

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Since the operational requirements for nonprofits are completely different from businesses, information systems do not offer any strategic uses to nonprofits

Indicate whether the statement is true or false

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Medical terminology is not essential but an important skill to have as a medical administrative assistant

Indicate whether the statement is true or false.

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