James spoke at a ground breaking ceremony. No one in the audience had mentioned being proud, but
James spoke about the pride the new building would bring to the community. This message rang true to
the audience. This is an example of
A) decorum.
B) reinforcement.
C) resonance.
D) consonance.
E) repetition.
C
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Vito's favorite shows are House and Grey's Anatomy. Because he wants to be a doctor, he listens carefully and observes how things like performing CPR and checking vital signs are done. Because most of Vito's health messages come from ________, he most likely will not be successful if he attempts to take these actions in his real life.
A. medical shows B. advertising C. entertainment D. realistic programming
Economies of scale result when unit costs go down as production quantities increase
a. True b. False
Asking yourself about yourself is
A) egocentric. B) a way to increase your open self. C) a way to increase self-awareness. D) counter-productive.
What is the first set of potential nonverbal messages received by trainees?
a. appearance b. facial expression c. vocal cues d. eye contact