Which method of service offers the highest level of efficiency and the quickest service?
A. station method
B. follow-up method
C. combination method
D. sweep method
Answer: B
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Match each psychological theory listed in Column 1 with its description in Column 2
1. Psychoanalysis a. The process of learning how to behave by observing others. 2. Sublimation b. A form of mental illness in which sufferers are said to be out of touch with reality. 3. Modeling c. Behavior that affects the environment in such a way as to produce responses or further behavioral clues. 4. Disengagement d. A person's ability to alter his or her own states and responses. 5. Conditioning e. The psychological process whereby one aspect of consciousness comes to be symbolically substituted for another. 6. Operant behavior f. A functional disorder of the mind or of the emotions involving anxiety, phobia, or other abnormal behavior. 7. Psychosis g. The process of devaluing aggression by those who may still engage in it. 8. Neurosis h. A technique developed by Freud for examining the contents of human consciousness. From this point of view, criminal behavior is the product of inadequacies in the offender's personality. 9. Self-control i. A psychological principle that holds that the frequency of any behavior can be increased or decreased through reward, punishment, or association with other stimuli.
To reconstruct the identity of someone as deviant based on new views of their prior behavior is called:
a. Secondary deviance. b. Retrospective interpretation. c. Stigma deactivation. d. Deviance in remission.
Searches of public school students by school officials on school grounds usually only require ____________________ suspicion
Fill in the blank(s) with correct word
Which type of conflict is considered to be healthy for organizations?
A. Intra-group conflict B. Intra-organizational conflict C. Inter-organization conflict D. None of the above