Due to the rapid adoption of smartphones and tablets, ________ is now receiving strong attention from marketers.
A. really simple syndication (RSS)
B. mobile
C. video on demand
D. Web 1.0
E. pay-per-click advertising
Answer: B
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Infinity Inc. uses simulators to train its cable installers. Several employees who completed the simulation training did not pass the test in which they were supposed to demonstrate the necessary skills. The training manager investigated and identified the source of the problem. Which of the following would be the most likely source?
A. The trainees were not given the correct avatars to use. B. The simulation contained elements unlike those found in Infinity's work environment. C. The trainees were not enthusiastic enough about their work when using the simulator. D. Simulations are typically unreliable training methods. E. Trainees in simulations have to be afraid of the impact of wrong decisions.
When hardcopy forms are used as the source for electronic data input,
a. a paper audit trail is maintained b. economies of scale in data collection are avoided c. input errors are reduced d. a point-of-sale terminal is required
Which of the following employees would NOT be considered a customer-contact employee?
a. Front desk agent at a hotel b. Flight attendant at an airline c. Chef at a restaurant d. Bus driver with a tour company
Erin knows exactly what benefits she will receive when she retires. She has worked for the organization for 20 years and will receive 65% of the average of her two highest years of pay. Erin’s retirement plan is a ________ plan.
A. defined benefit B. defined contribution C. vesting D. experience E. high-deductible plan