Cassie files a voluntary petition in bankruptcy for relief through a liquidation. Among her debts that will not be discharged are included claims?
A) by creditors who were not notified of the bankruptcy
B) for money to be paid for goods not delivered.
C) for contributions to employee benefit plans.
D) for long overdue credit-card debt.
A
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A boutique-type advertising agency:
A) offers a wide array of services B) is designed to handle smaller accounts C) serves in-house clients D) offers one or a few specialized service or works with one type of client
Tonnage merchandising is a display technique in which large quantities of merchandise are displayed together.
Answer the following statement true (T) or false (F)
The moment of truth refers to ______.
a. the term used at Walt Disney World when a security guard suspects a guest of stealing b. the moment when a chef receives a food order from a server c. one single moment during a variety of interactions between the guest and the organization d. a term used by Bruce Laval to describe a phase of guestology
A company introduced the Funday film to compete with lower-priced brands, but it found many of its regular customers buying Funday instead of its usual, higher-priced film. The company experienced ________
A) an upward line stretch B) a product line contraction C) disintermediation D) cannibalization E) filling in