In work with organizations, some basic skills that are especially important the genuine smile, the firm handshake, professional dress, appropriate eye contact, embodied mirroring, and reflective statements. These skills are part of which step in the organizational planned changed process?

A. engagement
B. self-reflection
C. assessment
D. planning


Ans: A

Social Work & Human Services

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In the 1995 budget battle Republicans sought to cut taxes, make huge cuts in social spending, add billions to military spending, and decrease deficits.

Answer the following statement true (T) or false (F)

Social Work & Human Services

Spell out some differences between the use of amphetamine pills and tablets and the IV injection of methamphetamine.

What will be an ideal response?

Social Work & Human Services

The Improving America's Schools Act of 1994

A. Reduces the role of school social workers in improving educational opportunities for students. B. Provides for social workers to receive interdisciplinary training with others on the professional helping team. C. Discriminates against minority students D. Primarily focuses on substance-abuse prevention programs

Social Work & Human Services

The client's negative and positive perceptions of self, view of self with others, comparison of self with expectations of

others, and perception of what others think about the person are represented on the ________ dimension.

a. biophysical b. psychological c. social d. spiritual

Social Work & Human Services