Of the various forums for resolving international commercial disputes, the least important is:
a. arbitration
b. International Court of Justice c. domestic (national) courts
d. all of the other choices are of about equal importance e. none of the other choices are used much
b
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In order, the steps of the strategic-management process are
A. establish the mission and vision statements, assess the current reality, conduct a trend analysis, and maintain the feedback loop. B. establish the mission statement, maintain strategic control, formulate the grand strategy, and implement the strategy. C. establish the mission, vision, and values statements; assess the current reality; formulate the grand strategy; implement the strategy; and maintain strategic control. D. establish the vision and values statements, develop a mission statement, formulate the grand strategy, implement the strategy, and maintain the feedback loop. E. determine the strategy; carry out the strategic plans; and establish the mission, vision, and values statements.
According to the text authors, educators have failed in three areas and contributed to "the perfect fraud storm" that saw a rise in fraud activity in recent years. Which of the following is NOT one of those areas?
a. They have not trained students how to handle realistic ethical dilemmas. b. They have not taught business students the elements of fraud. c. They have not taught accounting students how to detect fraud during audits. d. They have taught content as an end unto itself rather than using content as a context for developing analytical skills.
A company that uses a CRM system needs to take special precautions to protect which of the following?
A) customer perceptions B) customer value C) customer satisfaction D) customer retention E) customer privacy
Which of the following is a not a reason for a business combination to take place?
A. Diversification of business risk. B. Vertical integration. C. Increase in stock price of the acquired company. D. Cost savings through elimination of duplicate facilities. E. Quick entry for new and existing products into domestic and foreign markets.