In communication theory, filtering is the process of

A) putting the meaning of a message into symbols.
B) sending a message along a communication channel.
C) imagining how the receiver will respond to a message.
D) receiving and interpreting information.
E) withholding, ignoring, or distorting information.


E) withholding, ignoring, or distorting information.
Filtering is the process of withholding, ignoring, or distorting information. Senders do this, for example, when they tell the boss what they think the boss wants to hear or give unwarranted compliments rather than honest criticism.

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Answer the following statements true (T) or false (F)

1.Without the ability to use words to create verbal messages, we would find interacting with one another much easier. 2.We tend to feel negativity toward someone if they do not use grammatically correct language. 3.The language we use tends to emphasize what we deem important in our societies. 4.The words we use reflect and affect our feelings, thoughts, and actions as well as the feelings, thoughts, and actions of others. 5.While we use emotive language when we want to mask or conceal our real meaning, we use euphemisms to editorialize on our feelings.

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Customers arrive at Rent a Wreck and hope to score an inexpensive and unsightly vehicle to use for what typically is a short period of time

About twenty customers show up in any hour of the day and it takes the customer service representative about two minutes to photocopy their driver's license and insurance card and take an impression of a credit card. Assume that the service and arrival rates are governed by the Poisson distribution; how long does it take for the average customer to clear the system? A) 10 minutes B) 6 minutes C) 3.33 minutes D) 3 minutes

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The first signal sent between our homes and the central office after we pick up the phone is

a. the on-hook signal b. the off-hook signal c. dial tone d. howler tone

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True or False Business research studies can be categorized according to the objective involved and may be exploratory, descriptive, causal, or predictive

Indicate whether the statement is true or false

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