Items such as the person or group assigned to an incident, whether the incident is assigned, awaiting parts, etc., and the date and time the incident was assigned are examples of ____ data.
A. incident
B. customer
C. status
D. problem
Answer: C
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Generally accepted accounting principles require that certain unusual items be reported on the income statement. These items can be classified into two categories. One such category is those items that affect the current period income statement
Indicate whether the statement is true or false
Which of the following statements concerning patents is not true?
A. Traditionally, utility patents were thought to be useless because it is easy to design around a patent. B. A patent gives the owner a negative right, preventing anyone from making, using, or selling the defined invention. C. A utility patent has a term of 20 years. D. Plant patents are issues under the same provisions as utility patents.
Generating sales by promoting the firm and encouraging demand for its products is the role of a ________ salesperson.
Fill in the blank(s) with the appropriate word(s).
Sales representative Brian engages in temperate phrasing when he says to a customer, "If you are so stupid you cannot explain what you want, I won't be able to help you."
Indicate whether the statement is true or false.